Privacy Policy

Ian Michael Frost is committed to respecting your privacy.

This document has been created to make sure you know how we, as the controller, use your personal data and sets out how we process your personal information.

How we collect your personal information

Your personal information may be collected by us in a number of ways including through your direct communication to us and through the provision of our services to you, your employer or your organisation.

The types of information we collect

  • Contact details such as your names, addresses, telephone and email

  • Financial information such as bank account, payment details

  • Records of communications, meetings and interactions we have had with you

The purpose of collecting this information

  • For conducting the services we have agreed to provide you

  • To communicate information relevant to services provided

  • To maintain and develop our relationship with you

  • Internal record keeping

  • To comply with professional and legal obligations

  • In order for financial transactions to take place

Marketing

We will only get in touch with you to tell you about changes to our business, services or other information that we think may be relevant to you or that you may find interesting only where you have indicated your consent.

You have the ongoing right to ask us not to process your information in this way and you can exercise that right at any time by getting in touch with us directly as the contact details provided.

Cookies

Our website may use ‘cookies’. A ‘cookie’ is a small piece of information which is stored on a user’s computer and enables the server to communicate with the browser. You can control cookies by configuring your options and preferences in your browser. However, by disabling cookies you may not be able to access the full functions of our website.

Disclosure of your information

We may have to share your personal data in the following ways:

  • To third parties acting as joint controllers or processors in relation to the services we are providing, including support, products and delivery

  • Professional advisers acting as joint controllers or processors including bankers, barristers, solicitors, auditors and insurers

  • In order to comply with any legal obligation, to detect or report a crime.

We will only share your information with third parties for them to contact you about their products or services where you have indicated your consent.

Security & data retention

Your personal information is kept securely on our systems and in our office. It is kept only for as long as it is required to do so to provide our services to you and to satisfy any legal, accounting or reporting requirements.

Access and modification of your information

You have the right to access, amend and in certain circumstances erase your personal information and we want to ensure that your information is up to date and accurate. If you would like a copy of any information we hold about you or would like to make a correction to any data then please contact us using the details provided.

Complaints

If you have any complaints then please get in touch with us directly using the contact details provided.

Our contact details

Any enquiries can be addressed to us at 33 Percival House, Fellowes Rise, Winchester S022 5SZ. We can be contacted by email at post@ianmichaelfrost.com and you can get in touch by telephone on 07788 60 553.